Appointments and Prescriptions

You can now make appointments with a Patient Access account. Just sign in with your username and password at the link below.

If you don’t have a Patient Access Account, you can register using the link below – or call the surgery at 01683 220 062.

Make an appointment with Patient Access Account

You can also request prescriptions or repeat prescriptions via your Patient Access Account. Just sign in with your username and password at the link below.

If you don’t have a Patient Access Account you can register using the link below – or call the surgery at 01683 220 062.

Order your prescription with Patient Access Account

Our repeat prescription line no longer works so please order prescriptions on the main number 01683 220062.  This number will soon give you the option to choose whether to leave a message for a repeat or speak to a receptionist.  Please allow four working days before collecting at your chemist or shop.


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Appointments & Prescriptions

Minor Ailments

Help us help you


Many minor ailments such as coughs and colds can be treated with medicines available at your local pharmacy or the supermarket. We also have a number of different Health Care Professionals at the surgery who are able to help you.

If you can give the receptionist an idea of what is wrong we will try to direct you to the best person to help you.

We are encouraging patients to visit our community pharmacy before making an appointment to see the GP and before accessing Out of Hours services. In particular, over weekends and bank holidays think Pharmacy First for:

Minor Ailments

Anyone can go to their pharmacy for advice and treatment for minor ailments. The Minor Ailment Service (MAS) is an NHS service for children, people aged 60 or over, people who hold a medical exemption certificate and people on certain benefits. When registered for this Service, the pharmacist can provide certain treatments free of charge if they think you need it for:

  • Skin conditions e.g. acne, athlete’s foot, cold sores, eczema, warts/verrucae
  • Minor illness e.g. coughs, colds and sore throats, diarrhoea, constipation, earache, headache, indigestion, pain
  • Others including allergies, haemorrhoids, head lice, thrush, threadworms

Urinary Tract Infections

Pharmacists can now provide free advice and/or treatment for uncomplicated Urinary Tract Infections in women aged 16 – 64 years experiencing the following symptoms:

  • Burning or stinging sensation on passing urine,
  • Needing to pass urine frequently and/or urgently
  • Passing excessive or large quantities of urine

Your pharmacist will ask about your symptoms to give you the right advice. There are some conditions which can prevent your pharmacist from treating you and you may need to be referred to a doctor.

Urgent Supply of Medicines

Have you run out of your prescribed medicines and your surgery is closed or a GP is not available? The pharmacy may be able to provide you with an urgent supply of your repeat medicines. Some exclusions do apply so speak to your pharmacist for advice.

Make sure you think Pharmacy First and ask at your pharmacy for information on the full range of services that they can provide.

Keeping a well stocked medicine cabinet at home can help you treat many minor ailments. Colds, coughs, indigestion and many other minor complaints can all be treated with medicines that are available over the counter.

Your pharmacist can advise on what you might find useful to keep in your medicine cabinet. Always follow the instructions on the medicine label and consult your doctor if the illness continues or becomes more severe.

Self Help guides are available from the NHS Inform website.

Our nearest Accident & Emergency is at Dumfries & Galloway Royal Infirmary, Cargenbridge, Dumfries DG2 8RX, Tel: 01387 246246.  You should visit A&E or call 999 for emergencies, such as:

  • loss of consciousness
  • acute confused state
  • persistent, severe chest pain, or
  • breathing difficulties.

If you’re injured or seriously ill, you should go, or be taken, to A&E. If an ambulance is needed you can call 999, the emergency phone number in Scotland.

You do not require a doctor’s sickness certificate for any illness lasting seven days or less. Your employer may however require you to complete a self-certification form (SC2) which is available from your employer or on the HMRC website.

If you are sick for more than seven days, your employer can ask you to give them some form of medical evidence to support payment of SSP (statutory sick pay).

If you are unwell for longer than seven days you will need to see a doctor and they should be able to supply you with a sick line.

If you have been in hospital the Doctor at the hospital should provide you with a sick line for the length of your stay.

Opening Times

Mon: 8am – 6pm
Tue: 8am – 6pm
Wed: 8am – 6pm
Thur: 8am – 6pm
Fri: 8am – 6pm
Sat: Closed
Sun: Closed


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Book an Appointment


Learn more about the Moffat Surgery team and our roles within the organisation.


Consultations with your doctor are by appointment. Learn more here.

Contact us

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Self Help

Useful contact numbers, websites and documents for our patients.